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      Kraken

      Engaged Employer

      Kraken reviews

      4.4

      91% would recommend to a friend

      (216 total reviews)

      Amir Orad

      92% approve of CEO

      90% positive business outlook

      Ratings by demographic groups

      Kraken has an employee rating of 4.4 out of 5 stars, based on 216 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kraken employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      216 reviews
      1.0
      Apr 24, 2025

      Disorganized Onboarding and Lack of Managerial Oversight

      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      A Lot to Learn Technically, But Severely Lacking in Support and Structure

      Cons

      • Lack of Onboarding: Despite being part of the backend team, I never received a proper onboarding into the codebase or architecture, which made ramping up extremely difficult. • Poor Managerial Support: I had three different managers during my time, none of whom conducted regular 1:1s or check-ins. This left me feeling directionless and unsupported throughout my probation. • Communication Gaps: Getting answers to questions was often slow — sometimes taking days. This significantly hindered productivity and learning. • High Expectations, Low Enablement: Although I contributed to 30+ PRs and actively engaged with the team, there was no clear guidance or recognition of effort, leading to a frustrating and disheartening experience. • Impact on Well-being: The lack of support, structure, and empathy — especially during a personally challenging time — negatively affected my mental health and confidence.

      avatar
      Kraken Response
      1y
      Hi, Thanks for taking the time to share your feedback. I’m really sorry to hear that your onboarding experience wasn't what you'd expected. We’re always working to improve the way we support new joiners and your feedback is incredibly valuable in helping us do that. If you’d feel comfortable, I’d really appreciate the chance to connect and learn more about your experience directly. Please don’t hesitate to reach out. Thanks again, Emma Beddoes People Operations & Capability Director
      3.0
      Feb 6, 2025

      Some good, some bad

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great worklife balance, work ends when it should and doesn't go into the weekend Cutting edge green tech Sector is still at the bottom of the bell curve, still loads more to do.

      Cons

      - Product isn't well formed, lots of sticking plasters over cracks. - Career progression is non existent, how or why people get promoted is not clear. No idea how I could get a promotion, or why some are and i'm not. - Pay is poor, actively told not to discuss it. Maybe 20% below market. - Leads/managers would struggle to get hired in similar roles elsewhere. Handed positions without due process and lack skills to do it effectively. - Focus on the product not just growth at all costs.

      avatar
      Kraken Response
      1y
      Hi there, Thanks for taking the time to leave us a review. It’s great to hear that you appreciate the work-life balance at Kraken and that you’re excited about the opportunities in the green tech space—there’s certainly a lot still to come! We really value your feedback on the areas where we can improve. We know that career progression and clarity around promotions are crucial, and the capability team have been actively working to make this process more transparent. On your comments about management support, we’ve been looking at how we can better equip our leads and managers with the time, tools, and training they need to succeed in their roles - a great example of this is the leadership development programme. Thank you for your feedback regarding competitiveness - re salaries. We believe that Kraken pays fairly when you start with us, by fair we mean you could get paid more for the same role elsewhere, but you could also be paid less. We don’t compete on salaries, because paying at the top end of salaries does not help us on our mission to offer cheaper, fair, sustainable power to the masses whilst looking after the most vulnerable. If you’d like to discuss your experiences or share more details, please feel free to reach out to me directly, if you have any suggestions that you think could help, we would love to here these too - you can either reach out to me directly or use the capability channels if you feel comfortable doing so. Thanks again for your contribution and feedback! Olivia Roberts olivia.roberts@kraken.tech
      4.0
      Dec 7, 2024

      Rapid growth but poor organization and management

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rapid growth phase allows for lots of opportunities. Engineers have a lot of autonomy and freedom in their work. Work-life balance is pretty good, depending on your location and circumstances. Although, unlimited PTO is really a scam IMO.

      Cons

      Transparency around salary is a taboo and looked down upon, which makes for a very frustrating experience when dealing with salary discussions. Clear lack in organization from the leadership level that trickles down. Rapid growth is exposing a lot of growing pains and issues with scaling. Cross team collaboration/communication is awful which causes delays, misunderstandings, difficult work experiences, etc. Middle management generally lacks experience and understanding in healthy team leadership skills. The entire tech department generally feels immature.

      Viewing 7 - 9 of 216 Reviews
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      ReviewsKraken reviews

      Glassdoor has 241 Kraken reviews submitted anonymously by Kraken employees. Read employee reviews and ratings on Glassdoor to decide if Kraken is right for you.