Disorganized Onboarding and Lack of Managerial Oversight - Software Engineer II Kraken Employee Review

1.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

A Lot to Learn Technically, But Severely Lacking in Support and Structure

Cons

• Lack of Onboarding: Despite being part of the backend team, I never received a proper onboarding into the codebase or architecture, which made ramping up extremely difficult. • Poor Managerial Support: I had three different managers during my time, none of whom conducted regular 1:1s or check-ins. This left me feeling directionless and unsupported throughout my probation. • Communication Gaps: Getting answers to questions was often slow — sometimes taking days. This significantly hindered productivity and learning. • High Expectations, Low Enablement: Although I contributed to 30+ PRs and actively engaged with the team, there was no clear guidance or recognition of effort, leading to a frustrating and disheartening experience. • Impact on Well-being: The lack of support, structure, and empathy — especially during a personally challenging time — negatively affected my mental health and confidence.

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Kraken Response
1y
Hi, Thanks for taking the time to share your feedback. I’m really sorry to hear that your onboarding experience wasn't what you'd expected. We’re always working to improve the way we support new joiners and your feedback is incredibly valuable in helping us do that. If you’d feel comfortable, I’d really appreciate the chance to connect and learn more about your experience directly. Please don’t hesitate to reach out. Thanks again, Emma Beddoes People Operations & Capability Director

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