KFC reviews

3.2

60% would recommend to a friend

(9,684 total reviews)
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Christopher Turner

1% approve of CEO

35% positive business outlook

KFC has an employee rating of 3.2 out of 5 stars, based on 9,684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

10K reviews
3.0
Feb 20, 2021

Super friendly - but only on the surface

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Back when we were in the office, the environment was great and the facilities team amazing - even if a little bit far from London! Pay is good in line with the market. KFC made a lot of efforts to keep people engaged during lockdown. There is a lot of great people working for this company and the overall atmosphere is super friendly - at least on the surface.

Cons

Probably one of the messiest environment i have worked in. Senior management is incapable of organizing things and covers it up with “friendly culture”. Beware though that people sucking up to senior leaders will constantly get recognized and promoted while the people getting the work done will be ignored or stabbed in the back. Things look friendly but are actually deeply unfair and based on favoritism over competence. If you do not want to play politics, it’s a cut throat environment and you will regularly hear about people “leaving” the business.

1.0
Jan 21, 2017

General Manager

Recommend
CEO approval
Business Outlook

Pros

Free meals Nice contest for VOC program

Cons

Horrible long hours No breaks because have to run with minimal crew Bosses are unreasonable

2.0
Sep 15, 2012

Former Manager (Canberra, Australia)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not bad as a first job. Learn a lot about how a business works.

Cons

No penalty rates for weekends. Expect you to work at the drop of a hat. No 8 hour break between shifts during the weekend. Unrealistic exceptions from management. Rude customers and upper management. Little recognition. Made to feel bad when I asked for holidays, or needed to take a sick day.

Viewing 22 - 24 of 9,684 Reviews

Glassdoor has 18,167 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.