KFC reviews

3.2

60% would recommend to a friend

(9,685 total reviews)
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Christopher Turner

1% approve of CEO

35% positive business outlook

KFC has an employee rating of 3.2 out of 5 stars, based on 9,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

10K reviews
1.0
Sep 7, 2014

FAVORITISM, SINGLING OUT STAFF, UNFAIR TREATMENT,

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food Made some life long friends.

Cons

Preferential treatment from the manager towards certain staff, Team leaders sitting in the office for hours on end doing nothing. being taken for granted, doing everyone else's work, different rules for different staff. Discriminative. The managers fave staff getting to do what they want, Singling out other team members. Giving the lazy staff undeserving hours whilst the hard workers get theres taken away. Team leader purposefully making it a bad atmosphere to work in. a few members of staff being picked on constantly, whilst others can get away with anything. Manager not willing to be un-biased, and unwilling to listen to complaints from staff, brushes them off as lies.

1.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Company benefits - decent salary, pension, reward schemes etc

Cons

Overworked, underpaid team - staff in the shop often work 50-60+ hours for minimum wage with little or no breaks Lack of imagination from senior management Ludicrous divide between the shop floor and head office (head office look after themselves whilst constantly shafting the shop floor staff by withholding pay rises and bonuses) Pathetic culture of back-scratching and gossip - no one can be trusted because they're after someone else's job Stifling, forced corporate culture of "recognition" designed to brainwash staff into not demanding more pay. Furthermore if you don't buy into the culture then you're punished. Shops are constantly understaffed and this lack of investment in labour is constantly justified as "we can't afford it, it's our biggest liability" - this is a lie, the biggest liability is shareholder dividends Limited career progression beyond store manager level. You will constantly be lied to about how you have a career plan and that your next promotion is just around the corner. Complete rubbish. Constantly forced to move stores in order to further your training. Worked in 5 stores in 9 months! At one point I was commuting 1hr30 mins (one way) every day and back then having to do 9 hour shifts, or even longer. Ended up spending £100 a week on petrol but this was never compensated for. No consultation was sought from management. Would be told 2-3 days prior to the move that I was being moved.

2.0
Aug 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, family policies, some of the people

Cons

Cult-like gossipy clique that doesn't leave much room for new starters, long hours and obsession with 'heart-led' leadership that actually papers over the cracks of misery.

Viewing 19 - 21 of 9,685 Reviews

Glassdoor has 18,170 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.