KFC reviews

3.2

60% would recommend to a friend

(9,685 total reviews)
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Christopher Turner

1% approve of CEO

35% positive business outlook

KFC has an employee rating of 3.2 out of 5 stars, based on 9,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

10K reviews
2.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

You’ll meet some absolute gems here, the kind of humans that restore your faith in humanity, wrapped in KFC-branded lanyards. Pure light and laughter amidst the chaos. The parental leave policy is genuinely great, and depending on your role, you might even get to work with global markets (which is fun until you realise time zones are a myth invented to break your spirit). It’s also an excellent place to be if you’re in that stage of your career where your self-worth is measured by your employer’s brand, or if you love being able to say “I work for KFC” while your soul quietly exits stage left. Bonus points if you’re a people-pleaser who thrives on validation, you’ll fit right in.

Cons

Imagine a corporate version of a high school clique, but with chicken. The culture can feel a bit culty, a “be grateful you’re here” vibe with a side of condescension. There are quite a few long-timers who treat tenure like sainthood, despite their working style being stuck somewhere in 2009. The shiny benefits and flexible working policies sound incredible, on paper. In reality, you’ll be too overworked to use them. Half-day Fridays? Theoretically yes. Practically? You’ll be lucky to log off before dark. The company is chronically understaffed, morale is scraping the floor, and burnout is basically a rite of passage. There’s also an almost impressive lack of direction. Priorities pivot so often you’ll feel like you’re in an organisational spin class, constant motion, zero progress. You’ll work extremely hard, but rarely feel like you’ve actually achieved anything tangible. But don’t worry, you’ll get a card and a novelty trinket you’ll never use every now and again to remind you how “valued” you are.

5.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

The culture is so uplifting and feels great to be a part of, they really promote a healthy work/life balance, the career progression planning is transparent and the recognition received for hard work makes it all worthwhile.

Cons

Can’t think of many, the workload can be demanding at times, but as the culture of KFC is to celebrate all wins, it makes you want to work harder as you feel appreciated for it.

3.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Make your Own schedule, practically you can do what ever you want and no one is going to care or get you in trouble. They give people a million chances and you make a mistake they are likely to not care. Yet, if they talk to you about something then you just need to change or fix it.

Cons

Salary for 50 hours a week yet usually work 60+ and am on call 24/7 so my phone rings every day all day. Day off, vacation, meetings, phone is constantly ringing with calls, texts, and people needing things all over the company.

Viewing 25 - 27 of 9,685 Reviews

Glassdoor has 18,170 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.