Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 294 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 165 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews)); "The colleagues are nice and help you integrate quickly." ((in 104 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Work envionment and low salaries" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 27, 2019

Don’t recommend

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

room For growth. Decent pay. Free stuff sometimes.

Cons

Don’t work here. No one is on the same page. Management tells you one thing but then tell you another thing if you ask someone else. They are so understaffed that your slammed every single day. And if you take a moment to breath your going to have management breathing down your neck asking you why your not taking calls. You can have the best stats on the team but if your not a favorite it’s not good enough. Also because they are so understafred they will take your break away. They say they are customer service but We are suppose to get people off the phone within 260 seconds.

1.0

Aug 13, 2018

Not for hard workers only brown nosers are rewarded

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, and decent benefits

Cons

Cooperate bullying from management who fear anyone with an opposing opinion, hard work is not rewarded. Promotions are given to those who are best friends, ego strokers and those who sleep with management.

4.0

Aug 24, 2017

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great positive environment to work. Management very supportive.

Cons

Sometimes people can be negative.

Viewing 55 - 57 of 4,094 Reviews

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