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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 28, 2020
Recommend
CEO approval
Business Outlook

Pros

The people are great, supportive and kind.

Cons

I worked for DHL Express for almost 3 years in the inside sales office in Canada. The people working at this location were great and they are the reason why I stayed working there for so long, but there is something seriously wrong with the leadership in the commercial team, specially the inside sales office. There are people in leadership roles who create a very toxic work environment and even after the employees have tried to speak up and let upper management know about the issues happening, they turn a blind eye and do nothing about it! Don’t even bother going to HR because they will do absolutely nothing, instead they will rat you out to upper management. Favoritism is displayed by most leaders in the inside sales office and it is visible for everyone on the floor. It is very sad such a large corporation like DHL Express would allow this to happen in Canada. You would also think the winner of the president’s club/SCC would deserve a promotion, someone who has done nothing but excel at their job and exceed quota – wrong, think again! I would personally never recommend DHL express as a place to work for any of my friends, family or loved ones.

1.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Left to your own devices

Cons

Targets Not always achievable. Regular account managers are not hitting commission for over a year. This is common depending on territory. Company car takes a extremely long time to hire so you end up with a hire car nothing like you are promised. Managers don’t assist and when they do they bring a tick sheet to your meeting and tick and cross in front of customers (this is done at all levels and looks incredibly bad to customers) Managers dump most duties or key and major account managers who honestly work all evening and at least one day at the weekend for less than fair pay.

4.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance, easy to hit sales metrics, but even so there is no reward or recognition for doing so. Kind of a joke.

Cons

4 years ago this company was great and the monetary incentives were thriving. In the last 4 years, management has turned over and the commission plan has since died. Incentive to make money is hanging on by a thread.

Viewing 52 - 54 of 4,094 Reviews

Glassdoor has 6,169 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.