Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jul 19, 2014

Decent company overall. Lack of training and structure within roles. On-boarding processes are unorganized.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) international exposure 2) good delivery service

Cons

1) lack of training 2) unorganized structure 3) internal bureaucracies. 4) lack of technological advances...still stuck with old tech and processes 5) minimal work life balance.

2.0

Jul 15, 2014

Extensive Training

Field sales

Recommend

CEO approval

Business Outlook

Pros

DHL "International Specialist" training is extensive and well done. Company compensation and benefits very good.

Cons

Over 45 KPIs that need to be met daily with very strict management supervision to do so.

2.0

Oct 8, 2012

Management does not value their employees

Manager, international sales

Recommend

CEO approval

Business Outlook

Pros

DHL is a well recognized brand, especially outside of US. A lot of people are very competent and enjoable to work with.

Cons

Commission structure sucks. Quarter over quarter, you are only as good as your last quarter. Current sales director in the west coast is from UPS, and he believes in the big brown military method -- it does not matter how long you have been with the company and how well you performed in the past, if you are not producing this quarter, you would be put on corrective action. There are a lot of turnover in sales, no loyalty. local management all comes from overseas -- they don't really want to be here, but only use this as their next big opportunity. Strategy wise, it is very short-term. Management does not have a genuine interest on people locally.

Viewing 43 - 45 of 4,094 Reviews

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