Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jan 30, 2020

Closer to Telemarketing than Sales

Telesales

Recommend

CEO approval

Business Outlook

Pros

Top of the line product

Cons

Really turned negative when the new director came in. Most performance is based on your territory. Emotional and reactive management. Job is geared to develop you into a field sales role yet almost none of the leadership have had that role. If you want to throw a pie at your manager and dress up in funny costumes at the expense of professional development/opportunity and most importantly compensation, this is your place.

1.0

Jul 18, 2018

AVOID AT ALL COSTS

Mail sorter

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

They use a dishonest staffing company to hire. They promise full-time work and actual employment, but everyone is caught in a perpetual state of being laid off and working again. After going to management questioning them about obtaining full-time employment they constantly bait you into thinking you will obtain full employment. Many of the 'craigslist employees' make for a horrible work atmosphere. 100+ degree warehouse combined with monotonous, brain-dead tasks is bad enough; then you have ghetto employees on a rant. Outside is littered with trash and scum, which is the only entrance you are allowed into by a security guard who never answers the door when you ring it.

3.0

Mar 15, 2015

Ok company to work for....

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good company with a lot of options for moving around into different positions,and the company has jobs worldwide.

Cons

The work life balance at DHL is not optimal in my opinion. Mandatory overtime is implemented almost daily, and most of the people work on average between 10-13 hours a day at the gateway locations. Management works around the clock, which is not very healthy.

Viewing 40 - 42 of 4,094 Reviews

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