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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

DHL, a European corporation, provides exceptional benefits to their employees and promotes career track advancement

Cons

Equipment at this hub is outdated, broken, and unsafe. The culture is as toxic as the diesel and jet fuel fumes: red necks, misogynists, racists, homophobes/transphobes. Forget career track advancement at this location unless you're part of the good ol' boys club.

2.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

-Freedom, but that depends on your area management/manager. -Training is OK, but has fallen off greatly and provided by those whom have never performed the role they are training for or had seen seldom time in the role. - Health benefits and 401K. -Networking worldwide and colleague connection.

Cons

-Leadership is essentially leading blind and throwing darts trying to hit a bullseye. -Commission plan is more structured to those who cheat the system. -Territories are lopsided, but everyone is given the same % target increase added to their quarterly target goals even though the potentials of the territories are far from the same. Corporate is essentially taking the easy way out as opposed to a more structure/clear approach. -Lack of understanding to a customers needs and more worried of a sales persons KPI’s. Values inputs over outputs. -Military mentality. Must follow chain of command with communication even though it gets lost on the first or second rung of the ladder. Rarely is there a resolution to the core problem. -Sales support is lacking in most departments, pushing anything and everything on sales. -Favorites are promoted or preferred not off talent or knowledge, but who you know or can have a drink with… -Leadership has an awful time at recognizing true and honest success. -Base pay is low. They essentially lump all states/cities into the same bracket, even though the economy carries different weight in each. -Lost in company focus or direction. Never stable and always changes. Confuses employees and customers greatly.

5.0
Oct 9, 2020

Fantastic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organizational culture, the benefits for employees and the balance between work and life

Cons

Probably the salary is the weakness

Viewing 46 - 48 of 4,094 Reviews

Glassdoor has 6,169 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.