UPS reviews

3.4

55% would recommend to a friend

(36,768 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Sep 20, 2008
Recommend
CEO approval
Business Outlook

Pros

One of the worlds' largest companies--looks great on a resume. One of the few companies that still offers a pension. Benefits are excellent--I'm not aware of any other company (including government) that offers benefits that compare with UPS in terms of cost to employee. Promotion from within can allow people starting in entry-level jobs to advance to senior levels without needing lots of experience or education.

Cons

There is no regard for work/life balance. 24/7/365 environment means that all employees (regardless of department or job function) can work any time, any place, any where. Standard workday is 9.5 hours for all (not including lunch). Career paths within the company almost always involve transfers to various locations and various departments (operations, package delivery, and staff departments).

2.0
Sep 19, 2008
Recommend
CEO approval
Business Outlook

Pros

The place seems to have good job security

Cons

People don't want to work like crazy anymore....this is not the military.....you will never get good people if you run it into the ground......ops manager is too too much

1.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, but a bit pricey.

Cons

Promotion from within, based on who you know not what you know. My supervisor held up my paperwork to get in the pool for a promotion for six months By the time my paperwork was finally received, I had missed the panel interview sessions and four people got promoted last week without me even being considered.

Viewing 36685 - 36687 of 36,768 Reviews

Glassdoor has 40,973 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.