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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,769 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Sep 29, 2008

      UPS needs to put employees first.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good reason I could think of is part-time is offered at a good salary. Another good reason is that many shifts are offered, even overnight work which is beneficial to some people.

      Cons

      Employees are not respected and are treated poorly. In the office I worked at it was all about who you were close to and befriended. Promotions were not based on experience/knowledge or seniority. Employee morale was very low and the employee turnover rate was very high.

      4.0
      Sep 28, 2008

      UPS -- Great pay, but long hours

      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was very good and benefits reasonable. A lot of incentive to hold your stock (that they award management) with a 2% bonus each year. 401K was good with 3% matching.

      Cons

      As a management employee, hours were long (12-14 hour days not unusual), particularly for center supervisors. As an Engineering Manager, there were 12 hour days ending at 21:00, only to have to be back on the preload at 03:00. By the end of the week you'd be pretty tired and worn out.

      4.0
      Sep 22, 2008

      A good place to work--depending on who you work for...

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fringe benefits (heath ins. , school payments) surpass many companies both small and large. I took this job to help me pay my way through school and it is more than helping me to do that. I am also able to live on my own completely independent of outside help (parents, etc) in the STL metro area. I also am fortunate to work for someone who gives me space to do my job and is also close to me in age which makes it easier to juggle work and school.

      Cons

      Long/weird hours, no recognition for good work. no balance between work/home life. Also, our HR people suck. They make dumb/shortsighted hires that ensure an already high turnover rate gets no better. Other than our busy season we seem to ALWAYS be understaffed (which means middle managers and even my boss working often). Also, I don't understand how our raises are calculated yearly. I wan les than thrilled with my figure this past march.

      Viewing 36682 - 36684 of 36,769 Reviews
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      Glassdoor has 40,974 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.