TP reviews

4.4

89% would recommend to a friend

(74,561 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,561 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews
1.0
Feb 24, 2019
Recommend
CEO approval
Business Outlook

Pros

There is unfortunately non

Cons

Well, after they fired almost 500 people within 23 months of period, everybody can get a clear idea of what kind of a company TP is. 1) they will always give you a short contract and contract will be changed from TP to another ghost company regularly, so on paper you never seem to work more than a year. This means that you have no compensation, no right and no achievement once you are fired! 2) it is extremely stressful (especially in Apple project) 3) management is not based on education or experience. Just because you are a better liar with customers, you can become something in the company. 4) paying differently for some nations but not the others, altering payment based on nationality or language is simply racist. 5) there is a dress code that is sexist, I cannot imagine a manager warns a woman because of her clothes in 2019!!!!!!! 6) money is not even close to be enough, especially last years rents and expenses in Athens are way higher than it used to be.

1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing related to the company but would have to be Athens itself.

Cons

Lies, lies and more lies. Management from HR, team leaders to upper management are incompetent, unprofessional, talk the company up, don't care about employees and the salary sucks. This company also thinks it's acceptable to place callers on hold or mute and abuse them. That's right, a common practice at Teleperformance. If one speaks up about the crappy company and management, you get shown the door. DO NOT RELOCATE TO GREECE FOR THIS COMPANY.

1.0
Aug 28, 2018
Recommend
CEO approval
Business Outlook

Pros

8 hour shifts without mandatory overtime

Cons

Extremely unprofessional management, lacking any kind of motivational skills towards the ranks below(agents);poor decisions made by unqualified memebers of the management team leading to demotivating agents and lose their interest in doing a good job;the LAST criteria taken into consideration when it comes to promotions is experience and tenure; unfortunatelly valuable experienced agents end up leaving the company as a result of mistreatment, lack of respect and appreciation comming from newly promoted supervisors with only a few months of experience as agents. The healthy and positive environment they are trying to promote so agressively is actually a very stressful one for most of the agents and the worst thing is if you try to make a complaint about this “healthy environment” or these (made-up) internal rules to your direct superior you receive the traditional ”if you don’t like it you are free to go”. Clean desk policy indeed is exagerated. As an example, you are not alowed with any personal hygene stuff like tampons or tissues. In other words, prisoners have more rights than a Teleperformance Greece employee! Constant build-up of criteria for performance bonuses making it impossible to increase your monthly income which btw will never change...EVER! The salary consists in a basic salary(approx. 500€ the min for Greece) +employee benefits - so as to pay as less taxes as possible. Pray to God you don’t get sick and request a medical leave because you will be paid with a qarter of the amount you would get if you’d actually work.

avatar
TP Response
7y
Thank you for your review. We see to it that all employees will have work and life balance. Best regards!
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