Starbucks reviews

3.5

57% would recommend to a friend

(85,506 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
4.0
Apr 30, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a really well-performing company especially in this economy. The people are always nice,always has a smile on their face. They love their job and its evident. However, much is needed to improve their lifestyle.

Cons

Pay workers better. My wife has been a Barista for almost 6 years (July 2010) and she is now at $10.56 an hour. I started at Costco in a seasonal role @ $11.00 per hour. It doesn't make any sense. Her reviews have been stellar for the past 6 years and isn't being paid fairly. You cannot live on $11.00 an hour. Starbucks needs to realize this.

4.0
Apr 28, 2010

It really depends

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees, great customers, free coffee. Free coffee is always a plus. Everyone for the most part helps each other out.

Cons

There are many instances where people get promoted who shouldn't get promoted and senior management treats lower level employees as if they don't have any feelings.

3.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Well developed strategic plans clearly directed from upper management. This is good in the sense that you have clear expectations and management will ensure you stay on track, or replace you.

Cons

Often times too many competing and conflicting priorities. Starbucks is efficiant and puts too much stress on managers to produce sales targets.

Viewing 85120 - 85122 of 85,506 Reviews

Glassdoor has 91,225 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.