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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,233 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      5.0
      Mar 20, 2017

      Boutique Manager

      Boutique manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nespresso is a great company to work for. I made the mistake of resigning and regret it wholeheartedly. Wish I had never done it. Nespresso cares deeply about its employees and the sustainability of the product and farmers. There is no limit to the future of the company. Wish I could return...:(

      Cons

      With a constantly changing company it is sometimes difficult for there to be a seamless flow between creating processes and implementation.

      avatar
      Nespresso Response
      9y
      Hello – Thank you for your review and comments about your experience as a Nespresso boutique manager. I agree with you, we care about our employees. People are our biggest asset. They are the voice of Nespresso and provide our Club Members with a unique experience and connect them with our Brand purpose from Bean to Cup. Changes occur to meet customers expectations and demonstrate our agility to adapt to an ever-changing retail environment. Thank you for your post. Guillaume Le Cunff President @Nespresso USA
      4.0
      Feb 20, 2017

      Loved working for them

      Promoter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning of customer behavior

      Cons

      Maybe, that the salary is lower than the avarage ?

      2.0
      Feb 4, 2017

      Great place to work

      Digital marketing & e-commerce
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Benefits -Low turnover even in Customer Service Team -Training is taken seriously, especially to become a coffee expert

      Cons

      - Decisions are slow and everything depends on global guidelines approved in Switzerland, so it means the company falls behind on improvements on websites and use of social media - Growth opportunities for Customer Service are limited

      Viewing 1165 - 1167 of 1,233 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.