DHL Express reviews

There is way too much paper work and emphasis on KPIs to fulfill and administer from the senior management. Instead of concentrating on revenue generation and directing resources in that direction, cost cutting is being used to trim departments and on the smaller items just because we are unable to hit an unrealistically set budget although DHL is still making a profit. Although there are less people, the same amount or even MORE paper work is thrown at the staff to fulfill. People spend so much time inputting and amending data in order to do up reports to show numbers. I personally do not see the point of having a huge file of papers full of graphs and numbers when as staff we do not know whether the management EVEN bothers to look at it on a monthly basis or just files it after looking at perhaps 5 out of a 100 pages of reports. Sometimes it seems to me that whenever the people at the global office have some smart idea to implement something, they don't realize the amount of work that has to be done by the countries just to provide them with what they wish to see.

they do not give fair and equitable treatment to all associates when there is opportunity to promote, they have a lot of favoritism. And the raises for internal promotions are abysmal, the amount of work expected with the little increase in pay is strikingly off balance.