Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Bad manager" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Sep 17, 2025

Not really a great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Fair salary structures and employee wellfare benefits.

Cons

Very toxic culture within the organisation.

2.0

Mar 31, 2025

Culture Isn't What it Used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

So many team members are great to work with, you can definitely find a community. Benefits and pay are decent, not the lowest pay but definitely not the highest. It's a big, global brand so there's good name brand recognition and there are resources you won't find in a smaller company. Depending on your position, there's an opportunity to work hybrid.

Cons

Changes are happening within the company that aren't positive, and many employees are noticing it. The culture is less reward based and moving more towards fear based, which is being driven by sr leadership in the corporate office. There's also less stability as down sizing is starting to affect certain teams. There are still some good teams to join, specifically those that actually positively impact the DHL's bottom line, but beware if you're applying for a support function role. Be prepared to do a lot of politicking and sucking up to your boss' ego, with only a few opportunities for career advancement.

1.0

Apr 8, 2024

DHL express

Courier

Recommend

CEO approval

Business Outlook

Pros

Weekly pay , and overtime

Cons

Management never knows what is going on , unorganized, different time everyday to be at work , plane is always late. Supervisors are snakes

Viewing 67 - 69 of 4,094 Reviews

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