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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jan 12, 2015

Bitter sweet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits was good. Also, I was promoted to a supervisor from being a courier. Only because I knew the right people to train me. It's all about who you know and not your hard work.

Cons

Management constantly changing which results in having different goals while still working on previous ones. Also, management is not truthful. I was sent on a stretch assignment for 3 months only to find out later it would be my permanent location, which was a nightmare. Too much favoritism and was fed a bunch of lies.

1.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, nice desk space, you can use your phone while on the floor and taking calls.

Cons

Where do I start.....the work life balance in this place is horrible. If you get in a car accident and are stuck in the hospital and even have a doctors note, they hold that against you, and the longer that your out, you are at risk of loosing your job. The management sucks big time, I had some performance issues, I CORRECTED those issues and was informed that I was doing great and was told by my boss that I had a career at DHL Express, and they FIRE me for poor work performance???? That's ridiculous, this was the only place that I worked where NOBODY, I mean NOBODY gave me the time of day. I couldn't get 1 person to talk to me. People need to lighten up here, and stop acting so seriously. They treated me like a number. The taste of the food in the cafeteria was horrible and 30 minutes for lunch is way too short. Management needs to give at least 1 hour. I was flat out screwed over with this lousy company. WARNING!! DO NOT WORK AT DHL EXPRESS IN TEMPE, AZ

2.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Paid vacation, health benefits, friendly people, location, interesting work

Cons

Many of the managers there do not treat employees with respect. There have been many times that I have seen upper management talk to employees like dogs. They are not willing to train or coach anyone to be better at their job, the solution for DHL managers is to point fingers and then fire you. Its a shame for such a big company to have such bad management. I am not happy there, but unfortunately I cannot find another job.

Viewing 61 - 63 of 4,094 Reviews

Glassdoor has 6,170 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.