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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

There are currently no reasons I can think of. Why would you want to work in a place that threatens your job at every opportunity.

Cons

Lack of respect from overbearing management. Fear of layoffs. Power hungry Managers who feed off the bullying of their subordinates. Zero tolerance on 99.9% of almost everything. A disgrace to a once proud Airborne Express company. Imagine working 15 years and you know you will not have a job! We have people just hanging around in the lunch room all day not doing a thing. If late freight comes in, it is shuttled out to a driver so that another route driver will not show on their numbers. It's all about the numbers. They falsify documents, but if we did the same, we would be fired in a heartbeat. Imagine waiting at a stop and telling the customer you can't have the package until the regular driver shows up to deliver it? Service SUCKS! Your international used to be a noon priority. Now it's whenever it gets there. Why would you want to use DHL when you could get all your stuff done with another Major carrier as well as your domestic?

1.0
Jan 18, 2009
Recommend
CEO approval
Business Outlook

Pros

None ... they are closing due to poor senior management. German management has used the US to see just what bad management can really do to a company. Leadership by incompetence.

Cons

German run company without regard to US employee base. The European leadership has manipulated the US staff and management with no integrity or concern for what they are doing. Even as the company folds here in the US they continue to undermine any semblance of effective management or concern for people. Senior leaders have demonstrated all they ant to do is close the US business through poor financial decisions which will cost the business both in quality and cost. A sad statement for a world leader in shipping.

Viewing 4045 - 4047 of 4,094 Reviews

Glassdoor has 6,169 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.