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      DHL Express

      Part of DHL

      Is this your company?

      DHL Express reviews

      3.8

      71% would recommend to a friend

      (4,094 total reviews)
      avatar

      John Pearson

      78% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Mar 1, 2009

      DHL Expressly unsatisfying work environment

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      DHL Express did pay decent salaries as compared to similiar companies in the metro area.

      Cons

      Working there was stressful. They merged employees from different companies(Airborne, Danzas, DHL) but different company cultures didn't mesh well. The end result was more like a quilt than a melting pot. Also I was worried the whold time just how long would I have a job. Looking at their business model, I just couldn't see how they would ever become profitable in the US Market. Unfortunately in time it turned out my instincts were right. I count myself as one of the lucky ones who left before the job market soured.

      1.0
      Feb 10, 2009

      DHL forgot about the customer and focussed on promotions

      Supplier manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      DHL is a global company with a lot of opportunities in various countries. While it is true that they are closing within the United States, the global part of the company is very profitable. The salaries were above industry average and work life balance was very strong. In regards to the benefit structure, DHL is generous with medicle, vision, dental, vacation policy and the pension plan is great. DHL Logistics and Global Forwarding are staying open within the United States so DHL will still be around and Duetsch Post's Global Mail also has operations here. I think that DHL may have been poorly run in the U.S. but as a Global Corporation is an outstanding employer.

      Cons

      The management in the United States has to be seperated into the proper areas. There was U.S. Express, Global Business Servies, Global Forwarding and Logistics. Global Business Servies were run locally but managed out of Europe and the U.S. Management lacked communication skills but the European Management is a very efficient team. The U.S. Management became caught up in what most large American Corporations do which was to cover their tracks instead of fostering creativity and out of the box thinking. When Management is so overpaid as they are, some focus gets lost on making sure the core competencies remain intact. The Directors and V.P's are incompetent because America fosters bad management. This is a national issue not a DHL one.

      1.0
      Feb 5, 2009

      Stay away.

      Courier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good to say. They ran Airborne Express out of business within 4 short years. Airborne was around for nearly 50 years with no German interference.

      Cons

      This ship has sailed, only supervisors were kept as drivers.

      Viewing 4042 - 4044 of 4,094 Reviews
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      ReviewsDHL Express reviews

      Glassdoor has 6,170 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.