Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Bad manager" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Apr 15, 2009

Rank and file knows pick up/delivery, middle mgt. ran it in the ground wi.th ground freight

Courier

Recommend

CEO approval

Business Outlook

Pros

Very unfair with updates about the company. Cut thousands without notice of layoff. Decent pay for industry. However, DHL restructure will cut pay in half

Cons

In the last 8 months DHL gave away business causing thousands of layoffs which were a result of all but top 30 employees,put out of work. In a time when its competors gain business and revenue. The training is the worst. (two minutes brief training, then you're on your own). Not the best way to restructure a company. Reminds me of our banking system. No concern for hundreds of thousands families. They portait good faith but have none. Great disappoint when they bought out Airborne Express and the U.S. company into the ground

2.0

Mar 22, 2009

Keystone Cops, only better paid and with less performance objectives.

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

Above-average compensation, and the fact that your job description is so incredibly fluid that you can make it what you want to make it. If you're ambitious, you have a crack at having a major positive impact

Cons

Your job description (and the entire organization) is so incredibly fluid that it allows many to slip under the radar and never do an honest day's work to save their lives.

3.0

Mar 5, 2009

Ex-Airborne. Now Ex-DHL

Information technologies

Recommend

CEO approval

Business Outlook

Pros

Worked downtown; it presented a laid back atmosphere; casual dress for employees, I got along well with management; was not questioned on decisions and was backed up by management.

Cons

I was an ex-Airborne employee and worked temporarily for DHL after they took over our beloved Airborne. The way this was handled was never very comfortable. There were people that had 20+ (some even 30+) years of service to a company that was not very honest with them when DHL took over. Airborne executives really only wanted one thing and that was lots and lots of cash. Employees that spent a good chunk of their youth/life at the corporate offices were let go without so much as a thank you. It was handled so disgracefully. My heart goes out to all those that stayed to the bitter end. Best of luck to you.

Viewing 4039 - 4041 of 4,094 Reviews

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