American Express reviews

4.1

81% would recommend to a friend

(18,605 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,605 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 28, 2026

Great culture, but team experience varies widely

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Has a good overall company culture. People love working there.

Cons

Experience is dependent on your team and leadership. Quite a bit of bureaucracy and administrative hurdles.

Viewing 130 - 132 of 18,605 Reviews

Glassdoor has 21,959 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.