Career growth opportunities with a hybrid work setup - Manager Tele Strategic Expansion American Express Employee Review

Great work/life balance People-first culture Awesome career growth opportunities -- encouraged to apply to new roles every 18 months

Lower base salary than competitors (other banks)

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.