American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great skill development for mid management - Best in class customer management - Work life balance - Strong culture focused on employees

Cons

- Lacking remote employee promotional opportunities - Compensation not as strong as competitors - Leadership talent development

1.0
Feb 2, 2026

Horrible work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel benefits and PTO hours.

Cons

You are Overworked & micromanaged. It’s a lot of pressure & STRESSFUL !hire ups only care about the customers. You have NO support 90 percent of The time. Used to be a great place but with All the changes it’s taken a turn for The worst!

Viewing 364 - 366 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.