American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Biggest strength is their benefits and their work life balance.

Cons

Pay is not as high compared to competitors but I think that is made up with the work life balance for me personally

5.0
Feb 2, 2026

Great firm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-constant learning and opportunities to experiment

Cons

Slow paced regulatory & compliance becomes blockers in day to day

5.0
Feb 2, 2026

Great working experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible time

Cons

Too much work sometimes need to work outside time range

Viewing 367 - 369 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.