AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Sep 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Benifits are good, They are the only reason I stay with this company. If you like overtime, you'll get plenty of it and not by choice.

Cons

I have never felt so unappreciated from a company. They will drive the good work ethic right out of your system. If you excel, they will expect more and then spit in your face rather than reward you. I was excited when I got this job. I thought I was gonna have a good career job. If I'd only known the truth. Every co-worker I have is looking for a new job, including me. We all are threatened almost daily about termination. And several guys I know have been fired over the smallest things lately. Almost seems like AT&T is trying to push out the guys who are topped out in pay and replace us with new guys at lower pay. They are trying to find dirt on everyone so they can pull together enough stuff to justify firing you. If you're a great employee, it doesn't matter because you're still more expensive than a new guy. The turnover has been around 60% this year in my department. SCARRY. That is just the beginning of the whole nightmar that is AT&T. Forced 20 hours a week of overtime. You cannot call in sick ever. If you do in your first year as an employee it is a writeup. Next time is termination. They change the rules constantly and then try to hang you on something that has supposedly changed, but, you were never informed of the change. It is unbelieveable to me how this company even functions. I can tell you right now that it is not because of the micromanagement system that they use, but rather the employees who make the difference. I will be so happy when I am either terminated or I find a new job and leave this hellhole. Would not have my enemy work at AT&T an outside technician.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Decent benefits although they are getting worse each year. I live pretty close to my office.

Cons

Horrible management and alot of the good ole boys mentality. You really have to brown nose deep if you want a promotion. Good work means nothing here. Management makes lots of promises but usually doesn't deliver. There are no rewards for hard work or going the extra mile. Lots of red tape and bureaucracy. They are outsourcing everything that is not nailed down. Anyone who is young and capable usually leaves the company unless they brown nose for a promotion. Most of management have their degree from the University of Phoenix or some other joke of an online college.

3.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

AT&T used to be a great place to work- you shared in the knowledge that your job was to help people connect across all demographics and stratispheres, and boy were we proud of Firstnet- helping first responders. the company perks and salaries were always in line with expectations, and WOW was it great to work in a place where they made you feel valued and smart. Always there were incentives for growth and awesome people to mentor you, and help you become exactly what you wanted to be.

Cons

Now the problem with AT&T is that all of that is gone. The strict consolidation of the employee base to unheard of low numbers based in a few hubs, whole getting rid of some of the most valuable and brilliant minds in the industry, just because they can't move to one of the hubs has created an unmotivated unhappy workforce. People we have worked with forever are leaving through no fault of their own and the companies "inspirational" messages seem tone deaf to those who are staying and losing their co workers. AT&T needs to either mitigate the disaterous losses, or introduce a culture of understanding. the losses are huge but it is not being recognized.

Viewing 64 - 66 of 42,015 Reviews

Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.