AT&T reviews

3.3

51% would recommend to a friend

(42,013 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
May 14, 2023
Recommend
CEO approval
Business Outlook

Pros

•Money in exchange for work

Cons

•Forced to work every weekend for months on end, and sometimes have your union designated "contract weekend" ripped out from under you, without your consent •Expected to work 12+ hour days, but heaven forbid if you happen to be 3 minutes late (not an exaggeration), they will waste far more company time talking to you about those 3 minutes (which may include discipline of suspension) while failing to acknowledge or give you credit for all the extra hours they are constantly forcing you to work. •Force employees to break union rules by overloading their schedule, disallowing for breaks required by law. •Unrealistic expectations: Your allotted time for any given job starts counting down before you even arrive at the job location, regardless of your distance. For instance: They expect a repair to be done in 45 minutes, but if they send you on a job 20 minutes away, by the time you arrive at the job you actually only have 25 minutes to complete the job before it hurts your productivity numbers. •Low starting pay for such a physically demanding job with such high expectations •The company as a whole refuses to make necessary updates to infrastructure, putting the burden on technicians to make up for the company's out of date materials. •Customers have little to no respect for you, even though you are the one there to help them. You are always the enemy.

4.0
Mar 25, 2020

Beware of Layoffs

Recommend
CEO approval
Business Outlook

Pros

Great benefits, high compensation, work from home, discounts on products and services.

Cons

No loyalty- laid off after 20 years - 5 years before retirement. They are offshoring jobs and getting rid of loyal employees. 3-4 surplus/workforce reductions per year. Never know when your number will be pulled. Overall great experience until the end.

1.0
Mar 17, 2018

Bad company

Recommend
CEO approval
Business Outlook

Pros

-Money is the only positive about the job, you’ll make good money at the sacrifice of your personal or family life.

Cons

-No work life balance -No regard for employees -Poor communication -Promotes people that do unethical things to get sale -

Viewing 67 - 69 of 42,013 Reviews

Glassdoor has 46,428 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.