The hiring process at T-Mobile takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Customer Experience Intern had the quickest hiring process (on average 14 days), whereas Customer Experience Intern roles had the slowest hiring process (on average 14 days).
The process took 7 weeks. I interviewed at T-Mobile (Honolulu, HI) in Apr 2010
Interview
First of all, they recruited me via a resume search on a popular job board. They called & set up a phone interview, cancelled the date, then rescheduled. It went well & I got an email asking for a follow up, so I called & left a voicemail. Ten days later I got a return call stating that they were interested, but needed to wait until someone would be in town; they'd get back to me. I waited a couple of weeks more & got a call for a one on one.
The one on one went well & the hiring manager said they were interested & would be in touch with me in a few days to follow another interview. A week went by & no call, so I called & they said "Yes, we will be scheduling a further interview." That was two months ago; no email, letter or call. Maybe this is why they are struggling so hard to keep customers! They can't keep basic & simple promises or treat people with basic dignity.
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Bellevue, WA) in Nov 2009
Interview
Recruiter was very condecending. He was more concerned about the highest level of budget that had been managed rather than the scope of prior work , skills, education. It was disappointing that T-Mobile would limit their talent search in that way. I didn't get far in the phone interview and I shared my thoughts with the recruiter.
I applied online. The process took 1 day. I interviewed at T-Mobile (Brooklyn, NY) in Feb 2010
Interview
I was interviewed by the store manager and lead rep. They asked my a series of questions to try and qualify me in the retail world. They were particulary interested in my past job at Sprint and wanted to know too much in detail that would normally not concern another job. I though as if I were being hired for Sprint again.
Interview questions [1]
Question 1
When was a time when you exceeded your sales goals and how did you exceed them?