The hiring process at T-Mobile takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Customer Experience Intern had the quickest hiring process (on average 14 days), whereas Customer Experience Intern roles had the slowest hiring process (on average 14 days).
I applied online. The process took 3 weeks. I interviewed at T-Mobile in Jun 2010
Interview
First I applied online and submitted my resume. A sales manager phoned me for a quick phone chat interview. We scheduled an in-person interview at their local office. After waiting fifteen minutes, I had one 45 minute interview with a business sales manager. Then I had a 1 hour interview with a director. Both asked the same standard questions. Both reviewed my resume.
Interview questions [1]
Question 1
Explain an ethical situation and how you would react.
The process took 3 days. I interviewed at T-Mobile (Las Vegas, NV) in Dec 2008
Interview
I interviewed for the Retail Sales Associate position. After a 1:1 interview with the manager that was trying to hire me. I had another 1:1 interview with a different manager at a different store. They asked open ended questions. Tell me about a tough customer situation. When is one time that you recieved positive feedback from your manager, and what for. Describe a time when you had to meet a deadline on short notice, and how you made it happen. Just answer openly and honestly. Fairly easy interview process.
Interview questions [2]
Question 1
Describe a challenging customer interaction and how you made the customer leave happy.
I applied online. The process took 3 days. I interviewed at T-Mobile (Nashville, TN) in Jun 2010
Interview
I applied for Tmobile online on 6-2-10 and had a phone interview the next day on 6-3. They wanted me to come in on 06-4 since the phn interview went well. I was interviewed on 06-4 by 2men who tagged teamed me with questions back n forth. They were a little above your standard interview questions. I was told I would be given a call back in 2weeks, but to my surprise I got a call 2days later on 06-07 and was made an offer.
Interview questions [1]
Question 1
If you had a team member who was struggling , how would you address the situation?