The hiring process at T-Mobile takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Customer Experience Intern had the quickest hiring process (on average 14 days), whereas Customer Experience Intern roles had the slowest hiring process (on average 14 days).
It went pretty simple met with two managers and had to answer a couple questions about past sales experiences and after that it wasn’t that bad. But I didn’t end up feeling that good after the interview but I got the job.
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Interview questions [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?