I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceNow (Egham, England) in Mar 2014
Interview
Complex technical interview but in the end they are desperate to hire people so don't be worried if you don't know everything. The technical test is on paper and it is several pages, filled with some very easy but some very tricky questions. They are also testing your attitude to the role extensively, and they are after buzzwords on many questions.
I applied through a recruiter. The process took 4 days. I interviewed at ServiceNow (San Diego, CA) in Dec 2011
Interview
Group interview, laid back, discussion-oriented. Spoke about my past experience, knowledge of different programming languages and technologies, and played up customer care skills.