UPS reviews

3.4

54% would recommend to a friend

(36,830 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, company credit card for business expenses.

Cons

Long hours, poor training, no work/life balance, cut throat environment, lack of accountability between co-workers, expected to be on call 24 hours a day, management that will call you out in front of entire team for any mistake. My favorite, daily meetings for the entire region (Southeast), that lasted 3-4 hours just to discuss downed equipment.

2.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Hi there, This is not a MNC company this is just an USA based company doing parcel services in the area. The Chennai office is new but filled with retired old managers, called ADMs they can't get job anywhere, so they will be sitting there with cunning heart. Many new jobs are there, so recruitment is keep going. Recruitment team is very good and helping.

Cons

ADM will secretly watching you and taking feedback from your onsite manager to put you as a poor performer, but if any chance they shared any feedback then after your life become troublesome. Job security is not there but many jobs are there

4.0
May 22, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good pay. Work life balance.

Cons

UPS India work culture has lots of gaps in some teams when compared to that of UPS USA.

Viewing 391 - 393 of 36,830 Reviews

Glassdoor has 41,042 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.