UPS reviews

3.4

55% would recommend to a friend

(36,762 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Nov 15, 2021

Bad experience

Recommend
CEO approval
Business Outlook

Pros

The brand is famous and has good reputation, it is easy to sell

Cons

Sales only deal with lost parcels because of poor client service. No comission if you are under 90% of the plan Processes everywhere Management tracks everything you do, like internal cops Softwares are not adapted and time consuming

1.0
Jul 30, 2025

Loader

Recommend
CEO approval
Business Outlook

Pros

No pros at all. The job was bad

Cons

Not many hours of work

Viewing 1 - 3 of 36,762 Reviews

Glassdoor has 40,967 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.