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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,803 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

      Reviews by job title

      37K reviews
      5.0
      Apr 7, 2009

      just some feedback on ups

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      clear processes and defined job scopes. little areas of conflicts between what needs to be done in each department

      Cons

      needs to improve on the employee benefits. other market players can provide better packages for their empoloyees. non competitive salary package, needs to improve on bonus given to staff, needs to work harder to stay competitive with the other companies in the same industry such as fedex or dhl. some flexibility in work processes will be appreciated UPS in US has to understand that the environment is different for other countries and hence they should spend more time to think "outside US" instead of simply proceeding to implement the same things.

      3.0
      Mar 26, 2009

      Good company if you plan to stick it out for the long term.

      Part time package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honest, hard work - if you do your job properly and without complaint you will move up within the company. It may take a while to advance, but if you stick with it there are plenty of opportunities down the road. The company has also never been shy at explaining what is expected of you - no subterfuge or ambiguity. And once you start working with UPS, they are loyal to you and you have a fraternity of other workers.

      Cons

      Hard to get ahold of the managers or supervisors. Also, UPS is extremely dependent on the state of the economy - while the company's fortunes rise with the economy, that means they also fall with the economy as well. And if you've only been working a short period of time, expect to be laid off first.

      Viewing 36625 - 36627 of 36,803 Reviews
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      Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.