UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
May 29, 2010
Recommend
CEO approval
Business Outlook

Pros

They pay well above minimum wage and the benefits are good(even though you only receive them after a year of employment).

Cons

When me and 3 other coworkers were hired we were told about pay being 9.50 from day one, benefits starting by the 3rd month, and raises every August and February. They did NOT tell us that policies had changed, so instead we started at 8.50, had to wait 3 months to get pay bumped up to 9.50, didn't get benefits until after a year, and no raises(other than after the 3 month probation period) during the 1st year. I worked at the airport hub which required waking up at 4 in the morning (excruciating!). The company decided to cut corners and bring in less planes, so hours were cut to a mere hour and 45 minutes a day!

1.0
May 24, 2010

UPS management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package other than the lack of 401k

Cons

Demeaning managers, jobs threats are a regular occurence, poor attitude of management, low employee morale, lack of work and life balance, very few advancement opportunities

4.0
May 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Pay Hard, but rewarding work Good Benefits Strong sense of family

Cons

Poor communication with management Termination without cause Hours somewhat erratic Lack of training

Viewing 36529 - 36531 of 36,820 Reviews

Glassdoor has 41,030 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.