Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Paris , Bordeaux , Le Mans , Blagnac , Toulouse , Villeneuve-d'Ascq , Belfort , Lyon , Orléans , Asnières-sur-Seine , Reims , Laval , Fleury , Rennes , Vendin , Hayange , Montigny , Saran , Villenave , Compiègne , Niort , Chauray , Villeneuve , Villejuif , Douai , Pantin , Aubenas , Lille , Marseille , Aubervilliers

TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,569 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews

1.0

Feb 12, 2017

Modern, 21st century slavery

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is an easy to get job so if you're struggling, you can go there for a time. People from all over the world.

Cons

No work and life balance, your opinion basically doesn't count. You are treated as a mere number and you work is completely commoditised. Obligatory overtime and constant black mail that if you don't do what team leaders tell you to do, you won't be able to find a better job due to Greece's economic situation. You know your schedules with one or two days in advance. They completely disregard your vacation requests.

TP Response

7y

Thank you for the review. Our aim is to provide our employees a nurturing environment wherein they are given the opportunity to maintain their work-life balance, enjoy their job and have harmonious relationships with coworkers. We are sorry to know that we failed you. Kindly share this with us via http://bit.ly/TPHR-newform so that we can further investigate.

1.0

Oct 29, 2016

Do not work here!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No experience required. Training is spot on, it is Apple after all! Everyone who works here (Minion/TL) is usually pretty nice too. High up managers are useless though!

Cons

Will look for any reason to put you into disciplinary. Poor bonus scheme, even if you do hit bonus its not worth it. No sick pay, regardless of how long you have been there. Awful shift rotations. You WILL work 5/7 days full time. You could do any shifts between 8AM-8PM spread across any of these days. It would make sense to start between 8/9am everyday to make rota's easier, not in this company. My second final week I worked there I started at 7.55am, 930am, off (Wednesday), 10.30am, off (Friday), 830am, 930am. Holidays are almost impossible as they judge giving you days off dependent if the call center can hold the volume of calls for that day. Normally, this isn;t the case due to sickness and low headcount because of high staff turn over.

TP Response

7y

Thank you for bringing this to our attention. We wanted to provide employees a fun and great working environment. We hope you can share this with us via our http://bit.ly/TPHR-newform for investigation.

1.0

Oct 25, 2016

Horrible - Don't do it.

Call centre

Recommend

CEO approval

Business Outlook

Pros

The colleagues are decent. There isn't a lot else to be positive about.

Cons

HR has absolutely no idae what they are doing. The welcoming team are useless. Management is crap, the pay is absolutely awful. I struggle to see how this place continues to have employees. They promise the world and deliver nothing.

TP Response

9y

Sorry to hear that your experience was not as you expected. We wish you the best for the future.

Viewing 448 - 450 of 74,569 Reviews

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Modern, 21st century slavery

Do not work here!

Horrible - Don't do it.

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