TP reviews

Poor Management style, working on a Project that supposedly United Healthcare & the Center for Medicare Services both had parameters to follow - too much of the slick sales approach rather than the perceived non commission role at the call center;

I don't think there is enough room here to post all the CONs... The Management lacks any type of managerial skills. All they care about is stats and money. They are basically number crunchers and have no ability to balance goals and people. Favoritism is everywhere. Turnover is horrendous. Human Resources don't have a clue what they are doing. If there's a way to mess up your vacation, hours or pay, they will find it - Want to take a vacation? Sorry, denied. Try reaching either, by phone/email and you can't - they either ignore you and let phone calls go to Voice Mail - never calling you back. Or, they tell you they 'didn't receive' your emails. When you go there in person, they refuse to see you because you don't have an appointment. The absolutely WORST part about this job is the PAY - it might be OK for a high schooler, but don't plan on making a career here. The measly 50cent raises that come once a year are easily forgotten and if you don't stay on top of it, they will pass you up entirely. At times, we've had to wait 3 months or more for them to go back and apply that raise - just goes to show you how little they care about the people and how disorganized and clueless they are... To sum it up.. if you have no experience, and are only looking for a stepping stone, this job would be OK for you. But don't plan on staying long - you will be overworked and underpaid - use them, like they are using you. Then leave - there are many better opportunities out there!