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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,476 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Oct 14, 2008

      What I endure for the love of coffee!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coffee affinciondo and I love working with coffee addicts! As well, the training process is excellent...though sometimes the standards of baristahood are compromised when it is busy. I also love the repeat customers that come in every day who enjoy "their" Starbucks store. Some will share the most interesting personal things about themsleves. Very funny.

      Cons

      EARLY mornings and cleaning floors...but it comes with the territory. I also would expect to have more hours as a part time employee...even though benefits are good, it would be helpful to have more regularly scheduled hours. Last, I smell like coffee when I leave.

      2.0
      Oct 10, 2008

      Idiots in Management.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good, some managers are cool about working with your school schedule.

      Cons

      Some managers are complete idiots that totally play favorites. Most district managers just come in and yell at you about what you're doing wrong. And they hire DMs without making them be baristas first. I got hired 2 years ago yesterday. There's a DM that was hired a month after me AS A DM. It's just stupid. Oh, and they hire stupid little teenage girls that cause more drama than any other job I've ever had.

      3.0
      Oct 9, 2008

      Be passionate about coffee if you want to work here

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you love coffee, they offer decent training (depending on your Manager) and flexible scheduling. If you are a student or single parent, the benefits (available even for part-timers) are an added benefit. Most of the people working with you are very helpful and friendly.

      Cons

      Customers can be rude and condescending, food service industry work can be demeaning. Some stores are open 24 hours, so you may work late night / overnight or early morning shifts. Health benefits are not that great (most have capped pay outs). Wearing the "green apron" and SBUX baseball cap is supposed to be something of pride, but most find it demeaning.

      Viewing 85324 - 85326 of 85,476 Reviews
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      Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.