ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jun 15, 2015
Recommend
CEO approval
Business Outlook

Pros

- Really nice team - managers are good - money& benefits are very good compared to market - lots of events and team lunches - free coffee/snacks/drink in the office

Cons

- since its growing superfast things are still expanding and finding their places regarding processes/people e.t.c. - new hire training needs a little work (probably because of the super fast grrowth and trying to move expertise from america to sydney. It will come in time anyway)

5.0
Feb 6, 2015

A company you can grow with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceNow employees tend to be passionate about what they do. I work in development, and it's a fast paced and challenging environment for me. The nature of the product means that there are always problems to solve at scale for the customer base. The upper management team, as far as I've interacted with them, are top notch people in the field. I would not describe them as typical managers, or rather as the kind of people that you would see in Dilbert cartoons. Additionally, I'll note that compared to other companies I've seen, ServiceNow tends to promote from within. I myself have been promoted in lieu of bringing in a new person on a couple of occasions. It has allowed me to grow with the company.

Cons

If you just want a job to get paid, then ServiceNow may not be the right fit for you. At least in development where I am, the most successful people here are ones that care about what they do and want to build a compelling piece of technology.

5.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

To understand what I love about this company you need to know 2 things: 1) Fred Luddy, the founder of ServiceNow, made a billion dollars and then came back the next day and worked harder than anyone else. In fact he still commits as much or more code than anyone else. 2) It's a culture of making the customer happy... and we have a TON to keep happy! I love my job because I know that literally thousands of people will actually use the things that I build. This is why I occasionally choose to work extra hours... not because it's expected of me. But taking time off is encouraged and I never count my days because of the unlimited vacation policy! Our teams are growing fast but they have made organizational changes all the way up to support it. So I always know who I can go to and get a straight answer. We get to choose our project management style although scrum is the most popular. I get to work with some of the best engineers in the world, many of them great teachers! I am stretched and challenged every week. I have been blessed with opportunities to travel to exciting places to work on exciting projects. The free snacks are legit: kind bars, peanut m&ms, hint water, greek yogurt... really nice perk. The quarterly bonuses are awesome. First time in my career that I've ever actually gotten what I've been promised. Last but not least... I get state of the art hardware and software, literally the best tools to do my job.

Cons

Test, test, test. If you don't catch problems with your code someone else will and you will hear about it :)

Viewing 574 - 576 of 5,740 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.