ServiceNow reviews

4.1

81% would recommend to a friend

(5,694 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Dec 12, 2017

Great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management team is solid. New CEO who seems to be quite progressive.

Cons

Other support engineers seem to treat the customers as the enemy.

5.0
Dec 7, 2017

Sr. Product Marketing Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great latitude on your approach to work. Very collaborative environment. ServiceNow culture encourages collaboration and breaking down of silos.

Cons

Incredibly fast pace sometimes sacrifices good processes. Onboarding can be challenging due to shifting priorities and focus on operating the business.

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Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.