ServiceNow reviews

4.1

81% would recommend to a friend

(5,694 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Dec 20, 2017

Good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is good company to work for if you are in a right group and under decent manager. Overall, people you work with are smart and nice to get along with. Company has multiple office locations in US and in different countries. Work/Life balance is good. No set PTO, people take total of 30+ days a year off. WFH is allowed (if your manager is okay with it). ServiceNow product is really good and internally used. Stock are given out and its price is high. Pays bonus every three month.

Cons

Core infrastructure uses old technology. All the new technology tools are not being used. Company itself is a private cloud company so it won't use any public clouds (i.e. Azure, AWS, etc). Therefore, won't use latest technologies that utilize them. There is no DevOPs presence in the company. Pay is average. Perks are average.

4.0
Dec 14, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with creative individuals, success is a collaborative effort. Positive changes company wide are making this company an even more exciting place to be.

Cons

If change even positive change is difficult for you, it may not be the right fit for you.

4.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Good work & life balance, average pay, average benefits like the other bay area IT companies

Cons

Technology is a little bit out dated, product is not that sexy(enterprise-faced... so.... kind of expected that), if you stay here for a very long time, then you probably will not have the chance to use cutting edge technology very often

Viewing 5566 - 5568 of 5,694 Reviews

Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.