ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 15, 2025

great products

Recommend
CEO approval
Business Outlook

Pros

great products and good people

Cons

constant change especially in leadership

1.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay in comparison to PMM roles at other companies

Cons

Nearly every executive has a massive ego. Lack of growth opportunities. Not one person is happy.

5.0
Nov 14, 2025

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great culture. Great support from management. Collaborative environment with with manager coaching. Great work life balance

Cons

slow career progressions which means slow salary growth

Viewing 415 - 417 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.