ServiceNow reviews

4.0

77% would recommend to a friend

(5,739 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Full of flexibility and if you raised your hands for something, usually will receive supports around.

Cons

Communication tool has room to improve.

3.0
Nov 15, 2025

great products

Recommend
CEO approval
Business Outlook

Pros

great products and good people

Cons

constant change especially in leadership

1.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay in comparison to PMM roles at other companies

Cons

Nearly every executive has a massive ego. Lack of growth opportunities. Not one person is happy.

Viewing 412 - 414 of 5,739 Reviews

Glassdoor has 6,677 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.