Sephora reviews

3.7

65% would recommend to a friend

(9,605 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to play with makeup and get to meet cool people

Cons

Time and attendance is a lot stricter than most retail jobs

5.0
Jan 22, 2026

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is like family, flexible with work hours, overall good people

Cons

Sometimes unorganized and stressful unpredictable hours

3.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

-Occasionally get free training items -Pay is better than most retail environments -Opportunity to learn more about beauty brands to assist customers better -Always have work to do -Amazing operations team and very talented beauty advisors

Cons

-Lazy, gossipy culture that leaves hard workers to do more work than needed -Incompetent assistant store manager and store manager -Compromised work/life balance due to lazy coworkers who talk amongst themselves more than they do their actual job on days hard workers are off -Management has poor hiring practices

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Sephora Response
4mo
Thank you for taking the time to share your experience and feedback. We’re glad to hear you valued the competitive pay, connection with clients, and working alongside a great team. We also appreciate your feedback regarding accountability, leadership, and work-life balance. Creating a collaborative environment where expectations are clear and everyone contributes is important to us, and your input helps guide our efforts to strengthen our retail leadership teams. Thank you again for your feedback and time with Sephora.
Viewing 190 - 192 of 9,605 Reviews

Glassdoor has 12,219 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.