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      Sage

      Engaged Employer

      Sage reviews

      3.6

      64% would recommend to a friend

      (5,282 total reviews)
      avatar

      Steve Hare

      70% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Sage has an employee rating of 3.6 out of 5 stars, based on 5,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Oct 3, 2017

      Toxic working environment(Dead End Job)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get free fruit once in a while. My boss didn't care if my coworkers were off to their lunch break for 30 minutes or 3 hours. Outdated products/technology with people using forcing customers to upgrade products by misleading them, then being rewarded as top reps.

      Cons

      Management is disjointed. They have no care for their employees or their customers. Leadership decisions made without always looking at the big picture. Plenty of talented people have left. 30 or 40% potential bonus written in job letter that you never ever received. Top Management and manages eat bonuses. Sage continues to engage in business practices that negatively impact their employees at every turn. They continually cut employee benefits in an effort to boost financial performance perception, and they operate with the "do more with less people" mentality. They use a completely outdated process for performance management, forcing managers to have to arbitrarily score employees with "unsatisfactory and needs improvement" in order to hit the bell curve quota established by HR. Merit increases are tiny, even for high performers. Don't expect to be rewarded for your hard work in keeping their customers happy. They will continue to under-appreciate you and nit pick at you about meaningless arbitrary goals that have NOTHING to do with serving the customer. If you do work here, good luck trying to get a raise and promotion. You can work as hard as you can, exceed expectations, and receive zero recognition. You will receive a lot of empty promises, and despite the abundance of executives and upper management. I am Sage. I am a mediocre business software company with no real direction other than "reorganization". I am Sage. I punish employees who attempt to innovate and only allow creativity if one of the upper management staff comes up with an idea (i.e. steals it from subordinate employee and takes credit for it). I am Sage. I treat my employees as disposable resources. No one is valuable and I show no loyalty to them unless I need something. I am Sage. I believe the number of tweets my executives send will make us more successful in the US market rather than producing functional technology that customers want to buy. Please follow us. I am Sage. I will take away employee bonuses and terminate employees until our financials look good on the books and then turn a blind eye to how we have destroyed the internal structure and morale of our company. Don't ask how we are going to meet our numbers next year. I am Sage. I believe the closeness of the Atlanta airport is an amenity for my employees. (Yes I think staff truly believes that).

      avatar
      Sage Response
      8y
      Thanks for your feedback. Through recent campaigns to ensure no colleague can put our business at reputation or risk, each and every person across Sage is encouraged to report such behaviour. The SafeCall number if free and confidential. We don't cut employee benefits. The way the bonus system works is made clear. During 2015/16 there was a widely recognized lack of effective performance management at Sage. Some colleagues were under performing and were getting away with it, to the detriment of Sage and their fellow colleagues. Year end 2016 we applied a ranked distribution to push managers into a position where they had to manage underperformers. In order for Sage to succeed in the future, we had to address underperformance because we knew if it continued, Sage wouldn’t! Since applying the distribution, we have invested in the development of our managers through a program called Leading@Sage and we have begun to see a shift in managers being able and more willing to address underperformance, as well as recognize and appreciate great performance. For this year-end review process, we are not applying a forced distribution this is recognition that our management community are now more able to effectively manage and lead our colleague population. Please feel free to contact me if you wish to discus any part of this - glassdoor@sage.com Thanks again for your review.
      2.0
      Nov 11, 2016

      Trending Downward

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people in the office were what made coming in every day worth it. I had a good work/life balance as well. This will obviously depend on what team/department you end up with. I was fortunate to be grouped with a smart and passionate team during my time here. The benefits were pretty substantial at the start, however, it seems that each year something new is reduced to save costs.

      Cons

      Where do I even begin? As mentioned in many of the previous reviews, high instability exists especially at the top levels of management. The rotating chair of executives means that the strategic initiatives and overall direction will probably be subject to change indefinitely. This isn't a one-oft occurrence but a repeating cycle that happens like clockwork, seemingly every three to four years or so. The company is trying to reinvent itself as a SaaS provider when really, they are merely a holding company, with outdated and overpriced products slowly losing more and more market share. "Organic growth" is a pipe dream and the company has problems attracting and retaining the talent needed to move forward. Employee morale and channel partner satisfaction is extremely low across the board. It seems this current batch of leaders are content in appearing shiny to the stockholders without caring about actual results. And this is just the tip of the iceberg, unfortunately.

      1.0
      Jul 2, 2018

      disgrace of a company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good holidays, no weekends, nice building

      Cons

      joke of a company. i was hired as a technical support advisor for sage. In the interview they mentioned we would be expected to spot opportunities and spot if the customer could benefit from another product we have/ training. no hard selling. this was a lie, sales are the thing they’re most bothered about. they have a sales team but expect technical support to sell on every call and have now gave them sales targets! if you dont hit these sales targets you get put on a coaching plan (which are rubbish and no help) and if you still dont hit you get 2 warnings then you’re sacked. disgusting company who mislead you in the interview then throw you to the gutter. every employee thinks this. if you’re thinking about applying here dont for your own sanity!

      Viewing 91 - 93 of 5,282 Reviews
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