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Restaurant Associates

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Restaurant Associates reviews

3.9

71% would recommend to a friend

(683 total reviews)
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Ed Brown

73% approve of CEO

74% positive business outlook

Restaurant Associates has an employee rating of 3.9 out of 5 stars, based on 683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Restaurant Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

683 reviews
1.0
Nov 14, 2018

Absolutely awful

Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good.

Cons

Work conditions are awful. Labor required is borderline slavery. You are essentially pantry staff, server and event space staff as you have to set up and break down the event venue. Management is god awful! The most disrespectful group of people I’ve ever come across in a professional setting. Complain and will throw a hissy fit if you eat during a 12 hour shift. Management literally do not care about the staff. Managament at Winterthur and Penn museum steal tips from the staff which is absolutely disgusting. When given the opportunity to give staff left over food and drink management will deliberately throw away food JUST to prevent butler staff from having it. The food provided was sometimes hot sometimes cold. Usually cold and scraps. Listen, I usually do not write reviews but I promised myself once I left I would tell as many people about this place as possible. By far the worst place I’ve ever worked in my history.

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Restaurant Associates Response
7y
Can you please reach out to me directly rcerrati@restauarntassociates so I can better understand your concerns and work with you to resolve the issues. We have an open-door policy and encourage all our associates to reach out to anyone in Senior management at any time. thank you
5.0
Nov 11, 2018
Recommend
CEO approval
Business Outlook

Pros

a great company to grow. best customer service

Cons

no complaints or nothing bad.

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Restaurant Associates Response
7y
Thank you for taking the time to rat RA a 5! We are thrilled that you think so highly of RA and appreciate hearing about your confidence in the careers for growth. We believe in consistently delivering an unparalleled culinary and hospitality experience for each other, our guests and our community.
5.0
Nov 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work environment, support, pay and benefits, training and growth opportunities.

Cons

There are really no cons to mention.

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Restaurant Associates Response
7y
We are so excited that you have chosen Restaurant Associates and took the time to let us know that your New Hire experience has been so positive. We are especially happy to hear that your experience exemplifies our Core Values of Premium Quality and Caring for our People that are at the heart of what we believe in. Please continue to let us know how you feel info@restaurantassociates.com
Viewing 508 - 510 of 683 Reviews

Glassdoor has 712 Restaurant Associates reviews submitted anonymously by Restaurant Associates employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Associates is right for you.