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Panda Restaurant Group

Engaged Employer

Panda Restaurant Group reviews

3.6

64% would recommend to a friend

(1,760 total reviews)
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Andrew & Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Restaurant Group has an employee rating of 3.6 out of 5 stars, based on 1,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Restaurant Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 23, 2024

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

High financial bonus IF you land at a well-performing store

Cons

Full of sycophants Uneducated associates Cult-like promotion of company values Absolutely no work-life balance

1.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I was treated like a non-human being and disrespected in front of many other patrons. The Asian cashier and server were extremely rude disrespectful. I will never eat at or recommend Panda Express again. The staff of Panda Express and the Supervisors need some customer service skills and training. The server did not give me all of my Teriyaki chicken and when I requested the rest of my portion, she refused, rolled her eyes, rolled her neck, and started trying to argue with me in front of the other customers. The way I was treated, no one should be treated that way. This restaurant is disgusting in how they treat their customers of color.

Cons

I was treated like a non-human being and disrespected in front of many other patrons. The Asian cashier and server were extremely rude disrespectful. I will never eat at or recommend Panda Express again. The staff of Panda Express and the Supervisors need some customer service skills and training. The server did not give me all of my Teriyaki chicken and when I requested the rest of my portion, she refused, rolled her eyes, rolled her neck, and started trying to argue with me in front of the other customers. The way I was treated, no one should be treated that way. This restaurant is disgusting in how they treat their customers of color. It appears that the chain is founded and ran on the principles of racism.

2.0
May 8, 2024

Just OK

Recommend
CEO approval
Business Outlook

Pros

Free food, pretty ok pay for someone in their low 20’s.

Cons

Bad schedule, say bye to your social life. Employees come and go, or call out constantly, leaving you to juggle their jobs, and if someone calls out, be prepared to work their shift even if you only work half day. Supposed quarterly bonuses are impossible to reach, 90% of the time. Very demanding for the pay, and working conditions aren’t the best. No useful benefits, aside from free food. Having a university degree gets 0 consideration for pay, or even being hired, you’re valued the same as a highschool dropout. Heard tons of employees from multiple stores getting carpel tunnel from working here, and it’s no joke, beware. Be prepared to work 40-60 hour workweeks, and to get burnt out to the max with no consideration for your mental or physical well being. Upper management has favorites, and it’s a little SPECIFIC, but I won’t get into that here. So if you’re not in with them, good luck. $0 in tuition reimbursement.

Viewing 67 - 69 of 1,760 Reviews

Glassdoor has 1,839 Panda Restaurant Group reviews submitted anonymously by Panda Restaurant Group employees. Read employee reviews and ratings on Glassdoor to decide if Panda Restaurant Group is right for you.