Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 28 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "poor communication to staff (especially those remotely based)." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Sep 7, 2016

Fantastic Company to Work For

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get the "start up" feel without having to deal with all the junk and restructuring. Everyone works hard but it's about efficiency not who can stay until 10pm.

Cons

I really can't think of any. I'm really very happy here.

2.0

Sep 5, 2016

Was great, went downhill rapidly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible, decent travel opportunities, some good people, relaxed culture, cool office with free drinks etc. Central London, good salary, relaxed working environment

Cons

International offices run remotely by american's who fundamentally do not understand local markets and cultures. Lot's of throwing under the bus. No consideration of different time zones.

3.0

Sep 2, 2016

Lots of potential. Stuck in mediocrity.

Lead software engineer

Recommend

CEO approval

Business Outlook

Pros

- Interesting vertical (who doesn't want to work with restaurants) - Fun work that can be rewarding - No real competitive threats - Good trifecta of CEO - CFO - CTO - Location of HQ is great - Lots of Priceline cash means projects get funded - Lots of cool people

Cons

- Weak senior management under the CXO position - CEO is solid, but has surrounded herself with yes men and women - Sales runs the show = not a ton of vision more than a quarter out - Not a lot of appetite for risk - Internal politics can be crazy - Internal talent development is nearly non-existent

OpenTable Response

Thank you for taking time to provide feedback on your experiences at OpenTable. We value the input from employees like yourself. Please reach out to your HR Business Partner if you wish to further discuss your career development, they are there to help!

Viewing 538 - 540 of 670 Reviews

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Jobs at OpenTable

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