Lots of potential. Stuck in mediocrity. - Lead Software Engineer OpenTable Employee Review

3.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

- Interesting vertical (who doesn't want to work with restaurants) - Fun work that can be rewarding - No real competitive threats - Good trifecta of CEO - CFO - CTO - Location of HQ is great - Lots of Priceline cash means projects get funded - Lots of cool people

Cons

- Weak senior management under the CXO position - CEO is solid, but has surrounded herself with yes men and women - Sales runs the show = not a ton of vision more than a quarter out - Not a lot of appetite for risk - Internal politics can be crazy - Internal talent development is nearly non-existent

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OpenTable Response
9y
Thank you for taking time to provide feedback on your experiences at OpenTable. We value the input from employees like yourself. Please reach out to your HR Business Partner if you wish to further discuss your career development, they are there to help!

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

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OpenTable Response
17h
Hooray!! Thank you for taking the time to leave this review,
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
17h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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