Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 28, 2016

Great company

Recommend
CEO approval
Business Outlook

Pros

Fantastic company, benefits and opportunity

Cons

Nothing that I can think of. Great company. No cons.

3.0
Feb 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great concept; Credit to purchase products; after all a nestle company.

Cons

The concept may lure you in the beginning but later you see that the management is not capable of taking care of the team and/or maintain a healthy environment. it is really disappointing have to go to work and have to deal with so much stress that doesn't even exist.

avatar
Nespresso Response
10y
Hi – Thanks for taking the time to describe your experience. I carefully read your comments about your work environment. Over the past year, I have met all our Boutique Managers when visiting the boutiques or while hosting events in the Corporate office. Through regular leadership training and guidance, we expect our Boutique leaders to set the example and manage their teams by demonstrating our common corporate values and by following our Code of Business Conduct. Should you like to provide more specific information about your situation, please contact me, speak with your HRBP, or call our confidential employee help-line at 888-424-2409. I want you to have a more positive experience. I hope you will give us the opportunity to improve your experience. Thank you. Guillaume Le Cunff President @Nespresso USA
4.0
Jan 14, 2016

Third Key Manager

Recommend
CEO approval
Business Outlook

Pros

- Pleasant interaction with the clients; - Great staff; - Great benefits; - Great coffee.

Cons

- Work on evening shifts and weekends.

avatar
Nespresso Response
10y
Hi – Thanks for your comments. I am glad that you are happy working at Nespresso and enjoy the great benefits that we offer to our employees. I appreciate the strengths you have identified. Our customers, employees, and coffee do make us special. The work schedule in the Boutiques is designed for people who want to work a flexible and non-traditional business work week. Thank you for sharing your view. Guillaume Le Cunff President @Nespresso USA
Viewing 1192 - 1194 of 1,233 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.